"Sondra's approach is informative and loaded with great illustrations and suggestions. I learned so much from her presentation and was eager to apply the techniques she taught."
Charles Daniels, Retired Educator/Administrator, Rochester, New York

Workplace Services

  • A Winning Customer Service Attitude
  • Communication Skills
  • Conflict Resolution
  • Critical Incident Management
  • Collaborative Partnerships
  • Courageous Leadership
  • Cultural Competence
  • Dealing With Difficult People
  • Decision Making/Problem Solving
  • Emotional Intelligence
  • Facilitation
  • Hiring Decisions: How to Choose a Winner
  • Inspirational Speaking
  • Listening Skills
  • Preparing Employees for Change
  • Preventing Workplace Harassment
  • Responding to Workplace Violence
  • Safety Training for Frontline Employees
  • Team Building
  • The Multi-Generational Workforce

Personal/Professional Development

  • Assertiveness Training
  • Balancing Work and Life
  • Burnout Prevention
  • Change: Adjusting to the New Reality
  • Conflict Resolution
  • Dealing with Grief and Loss
  • Effective Communication
  • Goal Setting: The Power of Focus
  • How to Discover Your Brilliance
  • How to Make Winning Choices
  • Managing Time Effectively
  • Money Management
  • Positive Approach for Managing Stress
  • Positive Thinking
  • Setting Boundaries
  • The Art of Effective Listening

Employee Assistance Program (EAP) Specific

  • Marketing and Proposal Development
  • Critical Incident Management
  • Individual, Couple and Family Counseling

Contract Human Resource Provider

  • Grievance Policy and Procedures
  • Human Capital (Asset) Management
  • Interviewing Protocol and Procedures
  • Leadership Coaching and Training for Managers and Supervisors
  • Non-Harassment Policy and Procedures
  • Performance Management Policy and Procedures
  • Restructuring/Reorganization
  • Training Curricula and Training Manual

Also available for interim appointments